![]() ![]()
![]() Solution 6: Delete and reset your cookie.Ģ. Note: If you do not enable cookies, you won't be able to use the premium features and services you paid for. Ensure that Enable RealPlayer Cookies is selected. Click the RealPlayer logo in the upper left, then click Preferences.ģ. Solution 5: Enable cookies in RealPlayer.ġ. By deleting this file and then signing back into RealPlayer, you create a new cookie, which should clear up any incorrect information. If the information in this file is incorrect, it can cause sign in problems. This file is created the first time you sign in to RealPlayer. Right-click the clock in the lower right hand corner of your screen.ĥ. If the system date is after this expiration date, the cookie instantly expires and you are automatically signed out as soon as you sign in.ġ. This cookie is coded with an expiration date. If you can sign in, but then are immediately prompted to sign in again and the Sign in option is still visible from the Help menu, then your computer may have an incorrect system date (such as November 2019) that is interfering.Įach time you sign in, RealNetworks sets a player cookie, which gives you features and content access. Solution 4: Correct your computer's system date. REALPLAYER PLUS FULLThis process may take a while, depending on how full your Temporary Internet Files folder is. REALPLAYER PLUS OFFLINEClick Delete Files, select the Delete all offline content check box, and then click OK.įor other browsers (Firefox, Google Chrome, Safari), click here for instructions. Click the Tools menu, then choose Internet Options.Ĥ. REALPLAYER PLUS PLUSPlease read Signed out of RealPlayer Plus when converting.įirst, try clearing all of your temporary Internet files, including your cookies:Ģ. You will now be signed out," this could also be related to the version you purchased being different from the version you are currently using. If you are getting a message that says "RealPlayer Plus features require H264Encoder. RealPlayer 15 and older versions are no longer available for download, and are not supported. REALPLAYER PLUS UPGRADETo access premium features and services, you will need to re-download the version you paid for, or purchase the upgrade to RealPlayer 18. If you have signed in successfully, but cannot access any Plus features, you may be signed into a different version than the one you paid for.įor example, if you purchased RealPlayer 16, then updated to RealPlayer 18 without purchasing it, you will only be able to access the basic features. Solution 2: Make sure you are signed into the correct version of RealPlayer. If you are signed in and your Plus features are active, you will see a star next to your username in the upper right. If you see "Sign out" as an option instead, this means that you are already signed in. Solution 1: Check to see that you are signed in to RealPlayer.įrom the RealPlayer menu in the upper left, choose Sign in:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |